teens with legal issues

Chicken nuggets with large, sharp bits of bone in them, plastic wrapping in hamburgers, insect husks in your can of soup; these issues and more all happen on a regular basis because quality control issues with the companies that produce them do not do a good enough job at protecting consumers. If you have experienced something similar, or worse, a hospitalization or near-fatality as the result of a faulty or dangerous product, you should not sit idly by and accept the consequences. You should hire a civil litigation lawyer and do the following. 

Call Their Customer Service Line and File a Complaint

You absolutely should file a complaint. Not only should you file a complaint, but you should request a copy of the complaint report in writing. Customer service departments are required to file your complaint and give you a copy upon request. Ask the representative what the company intends to do about the issue. Record what is said, either in writing or through a recording app on your phone. Give the company a week to respond as promised. 

No Response/Refusing to Address the Issue

When the company does not respond to the issue, and you have received a copy of the complaint, call again. If there is still no response, take your copy of the complaint to a civil litigation lawyer. Hire that lawyer to represent you. He or she will look at your evidence and complaint to determine what compensation you are entitled to, and then file a lawsuit against the company. An alternative option is to have your lawyer send the company a threatening letter that stipulates why you are considering a lawsuit against the company and your expected actions on their part in response to you. This may or may not work, so be prepared to proceed with the lawsuit. 

Proceed with the Lawsuit

It is uncommon for a company to continue refusing responding to a product issue and claim, but it can happen. If you are forced to proceed with the lawsuit, your lawyer can also sue for the legal fees you have to pay to file the lawsuit and continue the process in court. The company you are suing has up until the day before the hearing to decide if they are going to respond and settle out of court, which they can do. If you have not heard anything from your lawyer by five in the afternoon on the day before the hearing, you will head into court the next day with your case. 

For more information, contact law firms like the Hart Law Offices, PC.